Many of you already know about EPOXY WORKS magazine, a FREE publication from Gougeon Brothers Inc, that is sent out twice a year. Issue #39 for this Fall of 2014 reviewed Russell’s EPOXY BASICS on the back cover!
This is a huge bonus for us and many of you have proven that! We had such a run on books within days of the magazine landing in mailboxes, that I have been kept busy sending them out. I want to thank those of you who had to wait with faith and patience for your back ordered copies. THANK YOU!
So why did Gougeon Brothers do such a nice thing? All I can say is that we are thrilled. Our relationship with Gougeon Brothers/WEST SYSTEM, is based on our long history and trust of their products, through which a lasting friendship has emerged. Russell’s nearly constant work with epoxies over the last 40 years has given him many opportunities to try various brands. His livelihood has depended on very refined composite workmanship and building lightweight, tightly engineered parts and craft. Many experiments, challenges, and successful projects have lead him to trust in one epoxy in particular; WEST SYSTEM.
The Gougeon brothers have an fascinating history and the company maintains an expert team unafraid to ask questions of themselves and the products they represent. In the spirit of doing what is right, ( yes, they do carefully consider environmental impact), full time scientists continually test every imaginable epoxy related scenario and tweak their products to best serve their customers of many industries. Their loyal customer base depends not only on having the best physical properties and workability in their epoxy, but also on knowledgeable customer support. The full time tech support staff at WEST SYSTEM are, in that down-to-Earth, humble, mid-western way, generous with their knowledge. If they don't have an answer for you right away, they will find out, and get back to you, even if it takes lab testing. All this greatly benefits the casual epoxy user as well.
Calling the company during business hours (phone #1-866-937-8797) will not reach an automated phone system.... Nope, a real person will answer and politely direct your call... I know... hard to imagine these days.. Can you tell we like these folks? I hope so. We have the highest respect for the people in the company and the principles on which they base the production of excellent products; integrity being far more important to them than fancy marketing. Working with the folks at Gougeon Brothers/WEST SYSTEM, is always a pleasure. Such person to person relationships, with friends, customers, and business associates, rank high on my list of things that make life meaningful. For a well written article about the Gougeon brothers, see: GOUGEON. G-O-U-G-E-O-N GOUGEON by Dan Spurr in Professional Boatbuilder Magazine Issue #125, beginning on page 36. You can buy the issue HERE: Also, coming soon in WOODEN BOAT MAGAZINE ; an article by Jim Brown called, "Catching Up With Meade Gougeon".
PTW AB 😉