Google recently announced that if your website is not 'mobile friendly' then you are going to the back of the line. Essentially, they will not show your website in the search results unless someone types in your specific website address. I have known for some time that my website, ptwatercraft.com, is not mobile friendly as they say. Thus when I got a call from a company promising a solution for a good price, I begrudgingly accepted. I will say that it took a very persistent salesman to wear me down. I was told they would use my own text from my website and I could request changes at any time. I already knew my site had issues and thought I would save some time...what was I thinking? (I wasn't, apparently)
The snap shot of boatkitsinseattle.com below is a site created by a third party and not my creation. I am working now to have it removed from the web.
When I saw the site I cried. They did not have a clue what they were talking about and had taken way too many liberties in re writing my text to sound like a used car salesman...in the worst way. I spent hours on the phone with them for changes only to have them tell me to 'agree' that my changes might adversely affect the visibility of my site on the web and effectively negating their responsibility to get top search results. Not agreeing to that, I had to tone down my changes and in the "end" (of my patience) I asked them to terminate the service. This fabricated persona was not worth a penny and in fact feels damaging.
I am learning something real here.. If it feels wrong in your belly, DO NOT let a salesperson change your mind. HANG UP THE PHONE! As I write this, I am disputing my 'contract' with this company, called Local Lighthouse, in S. California, and have sadly discovered that they are totally insensitive to their customers' satisfaction. They do not hear the word, terminate. They want their money in full, point stop. I do not know what the outcome will be but I have been seriously upset about it. I have had to re-write almost everything but within their parameters that I don't like, and I am still expected to pay them. (They should pay me for the stress and time I have wasted.) (May the final outcome be happier....?)
Bottom line: If anyone saw or sees the site pictured above, I apologize. I may not be able to create as visible a site that the search engines especially like, but I would rather our name, Port Townsend Watercraft, is spread through referral from happy customers. We are clearly not selling used cars.
A mobile friendly interim site of my own making will be forth coming before the year is finished and it will represent the PT Watercraft that many have come to appreciate and respect. I send out warm thanks to all of my customers for their feedback, support, and the pride and joy they have taken in the boats they have built. Ashlyn E. Brown
As an update, I finally did manage to persuade them to cancel the agreement. Yay...it took many many tries.
